FAQ

Below are arrange of questions we are regularly asked. If the answer to your question is not here please call us now at 323.461.3741

Q: Can Classic Couriers make a same day delivery today?
A: Yes, we are same day experts and deliver throughout Southern California every day.

Q: Do I need to open an account with Classic Couriers?
A: No, we do have account facilities for frequent users but we also accept credit and debit cards.

Q: Does Classic Couriers carry fragile goods?
A: Yes, as we offer a dedicated delivery service all goods are secure and handled with care.

Q: Does Classic Couriers have a deadline for pick ups?
A: No, we can pick up your package/commodity 24 hours a day and we can tailor pickup and delivery times to your needs and fit in with your requirements.

Q: Where can Classic Couriers pick up and deliver to?
A: Classic Couriers can pick-up and deliver throughout Southern California 24 hours a day, 365 days a year.

Q: Does Classic Couriers provide a proof of delivery?

A: Yes, we send all of our customers, updates via e-mail. You will receive an e-mail when your goods are collected and another e-mail when your goods are delivered complete with the name, time and date.

Q: How does Classic Couriers send me my receipt or invoice?
A: Customers that pay by credit or debit card will receive a receipt the same day via e-mail which is ideal for those claiming on their expenses. Account customers will receive invoices weekly and these will be supported by a monthly statement ideal for accounting purposes.

Q: What vehicles do Classic Couriers use?

A: We have access to all vehicles from a bike / small van to various sized cube trucks 12ft , 15ft and 24ft .

Q: How long have you been in business?
A: Classic Couriers was founded in 1982 by Jesse Perez.

Q: What is your delivery radius?
A: We deliver everywhere within Southern California.

Q: Do you only serve the entertainment industry?
A: No. Our services are available for anyone in need of a messenger company.

Q: Are your drivers bonded?
A: Yes.

Q: Will I be charged for canceling an order?
A: No. However we do charge if you do not cancel an order and there is no Pick-Up when we arrive.